Frequently Asked Questions
Everything you need to know about your Kiyoko Beauty experience.
Are your products cruelty-free?
Yes, we are committed to ethical beauty. All Kiyoko Beauty products are 100% cruelty-free and never tested on animals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.